Customer Service

We're here when you need us... 24 hours a day.

1-800-SEND-FTD (1-800-736-3383)

Customer Service

Attn: Customer Service
3113 Woodcreek Drive
Downers Grove, IL

How Can We Help You?

At FTD.COM, your complete satisfaction is our top priority. See below for answers to many frequently asked questions. If you do not find your topic, please contact us 24 hours a day.
IMPORTANT: NOT FIT FOR CONSUMPTION – Flowers and Plants are not fit for Consumption. Please keep them out of reach of children or animals.
WARNING: CHOKING HAZARD – Children under 12 years can choke or suffocate on uninflated or broken balloons. Adult supervision required. Keep uninflated balloons from children. Discard broken balloons at once.
WARNING: CHOKING HAZARD – Small parts not for children under 3 years.

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