Terms and Conditions

Discount for USAA: The 25% discount is applied to the standard retail prices set forth on the FTD.COM website (excluding sale prices). The discount is not available on: (a) product customizations including vases or product add-ons, or (b) service fees, shipping and handling fees, or any other fees and applicable taxes. The discount is available online only or through the special toll free number and not available in local florist stores. Discounts cannot be combined. Quantities may be limited.
Delivery for Floral and Gifting Items: For each item delivered by a local florist, a discounted service fee of $13.49 will apply. For each item shipped direct, a standard service fee of $16.99 will apply. Service fees may be higher based on day of delivery or product type, or during high volume holiday periods. If an item is not available, a comparable substitute may be provided. Due to the perishable nature of our products, please make any customer service inquiries within 7 days after delivery. For items delivered by a local florist, same day delivery is available in many locations if order is placed before 2pm in recipient's time zone. Click here for more information on our delivery policies for these items.

USAA Notice: Alliance services provided through USAA Alliance Services, LLC, which contracts with third parties that are not affiliated with USAA to provide products and services to USAA members and receives compensation on the sale of third party products and services. Third party providers have sole financial responsibility for their products and services. Use of the term "member" or "membership" refers to membership in USAA Membership Services and does not convey any legal ownership rights in USAA. Restrictions apply and are subject to change. USAA means United Services Automobile Association and its affiliates.

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