FTD.COM - Flowers and Gifts for Every Occasion
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Floral Orders
We offer same-day delivery on most floral orders placed before 2p.m. in the recipient's time zone. We do not offer same-day delivery on some bouquets that use unique flowers — such as exotics — due to the availability of these flowers. Also, we can't guarantee a specific delivery time as delivery times may vary depending on the type of product ordered or the location of the recipient.

Specialty Gift Orders
Specialty gift orders are delivered through a shipping service and arrive based on the shipping schedule selected during the order process. We ship specialty gifts through standard shipping (3 business days), two-day, or next-day delivery.

Delivery Confirmation
We guarantee delivery of beautiful and quality gifts that the recipient is sure to enjoy. Please allow 24 hours after the scheduled delivery date prior to requesting confirmation of your order.

If you have a question, change, or problem with your order, please click on one of the following links:
Modify / Change My Order
Check Order Status
Cancel My Order (future delivery dates only)
Non-Delivery of Product
Quality Issue
Billing Discrepancy
Product Discrepancy


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